SMS Terms & Conditions

Consent to Receive SMS Text Messages:

We value your privacy and want to ensure that you are fully informed about the types of communications you may receive from us. By signing this consent form, you are agreeing to receive promotional information and updates from Graham Healthcare Group via SMS text messages to the phone number you have provided.

Types of Information You May Receive:

  • Special Offers and Promotions
  • Health Tips and Wellness Information
  • Updates on New Services and Products
  • Appointment Reminders
  • Invitation to Events and Seminars

Terms and Conditions:

  1. Voluntary Consent: Your consent to receive SMS text messages is voluntary. You have the right to refuse and it will not affect your ability to obtain treatment or benefits.
  2. Message Frequency: You may receive periodic messages based on the information and promotions we believe are relevant to you. Message frequency may vary.
  3. Data Usage: Standard message and data rates may apply to any messages sent from us. Check with your mobile provider for details on your service plan.
  4. Opt-Out Option: You may opt-out of receiving SMS text messages at any time by replying “STOP” to any message you receive
  5. Privacy: We will protect your personal information in accordance with our Privacy Policy. Your phone number will not be shared with third parties for marketing purposes without your explicit consent.

We do not guarantee the successful delivery of text messages by your wireless provider. Messages sent by text may not be delivered if the mobile device is not in range of a transmission site, or if the network is down. Factors beyond the power of wireless carriers may get in the way of message delivery. This may include the terrain, how close you are to buildings, foliage, weather, and your equipment. We and your wireless provider will not be liable for losses or damages that come from:

  • a message not delivered, a message delivered late, or
  • a message that goes to the wrong number; or
  • inaccurate or incomplete content in a text message.

We are not liable for your use or reliance on the content of any text message.

We can deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless). ***Carriers are not liable for delayed or undelivered messages***

If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have questions about services or your plan, call the toll-free member number on your ID card.

Privacy & security

Please update us right away if your mobile number changes. It is your responsibility to give a correct mobile number and to update any changes. If you don’t give us your new mobile number, we are not responsible for any text message sent to the wrong number.

We recommend you use a password to open your mobile device. Text messages may include protected health information (PHI). Since text messaging is unencrypted, there is a risk that this PHI could be intercepted or viewed by third parties, including others who look at your device. When you choose to get text messages from us, you do so at your own risk. The use and disclosure of PHI in text messaging may be governed by other privacy notices, including applicable HIPAA Notice of Privacy Practices.

Privacy Policy Notice:  Please refer to our Privacy Police at grahamhealthcaregroup.com/privacy-policy/  for more details on how we protect and manage your personal data.